FAQs
Frequently asked questions about Hamina Network Planner.
Last updated
Frequently asked questions about Hamina Network Planner.
Last updated
To ensure Hamina functions correctly within your organization, certain URLs will need to be unblocked. The list of these URLs is provided below. If you still have trouble accessing Hamina after unblocking these URLs, please contact us at .
https://us.hamina.com
https://login.us.hamina.com
https://sthaminasigninprodus1.blob.core.windows.net
https://sthaminapubassetsprodus1.blob.core.windows.net
https://eu.hamina.com
https://login.eu.hamina.com
https://sthaminasigninprodeu1.blob.core.windows.net
https://sthaminapubassetsprodeu1.blob.core.windows.net
Video and image resources:
https://sthaminaglobalassets.blob.core.windows.net
Application health and analytics:
https://o1234513.ingest.sentry.io
https://www.googletagmanager.com
https://*.google-analytics.com
Fonts:
https://fonts.googleapis.com
https://fonts.gstatic.com
4.249.203.234
20.84.195.194
20.221.120.99
20.79.87.213
20.79.85.126
20.113.5.11
20.113.5.58
20.113.43.45
Hamina Network Planner takes full advantage of your 3D graphics accelerator to draw heatmaps. As a result, support for hardware acceleration must be enabled in your browser.
These instructions are for Google Chrome, but the process of enabling hardware acceleration is very similar in most browsers.
In the upper right corner of your browser, click on the hamburger (three dot) menu.
Select Settings.
The Settings tab will appear. Towards the bottom of the Settings menu on the left, select System.
Enable Use graphics acceleration when available.
First, note that we only support running Hamina Network Planner on bare-metal, full-features machines like laptops and desktops. That said, we might have a fix. Try this:
In Chrome, Chromium, or Edge, go to chrome://flags
Search for Enable software rendering list, and enable it.
Chrome/Firefox/Edge: Hold the Ctrl key and click the Reload button
Opera: Hold Ctrl and click the Reload button.
macOS
Chrome/Firefox: Hold the Shift key and click the Reload button.
Safari: Press ⌘ + Option + R or hold Shift and click the Reload button.
Opera: Press ⌘ + Shift + R or hold ⌘ and click the Reload button.
For Linux
Chrome/Firefox/Edge: Press Ctrl + F5 or hold Ctrl and click the Reload button.
Opera: Press Ctrl + F5 or hold Ctrl and click the Reload button.
To ensure that Hamina can connect to vendor APIs, the IP addresses listed below need to be allowlisted. If you still have trouble using Hamina vendor integrations after allowing these IP addresses, please contact us at .
You're welcome to try, but it isn't supported by Hamina Wireless. The main benefit of Hamina Network Planner being a web application is that you can run it on any modern desktop browser, so our hope is that you shouldn't need to run it in a VM, on a thin client, or on a remote access server. The main thing to watch out for are . For now, Hamina only supports running Hamina Network Planner on "bare metal".
To reset your password, visit , select the instance that your account is on, and click the Forgot your password? link.
Hamina Onsite requires iOS/iPadOS 16.3 or newer, or macOS 13.3 or newer. To learn more about Hamina Onsite, .
