Sales and Subscriptions

Hamina products can be purchased three ways:

• Self-serve, in the Hamina Network Planner web app. See Quotes and Purchase Orders.

• Sales-assisted, for enterprises. See Sales-Assisted Purchasing.

• Through a channel partner:. See Channel Purchasing.

Quotes and Purchase Orders

Hamina Network Planner features a built-in quote generation tool, allowing for near-instant quote generation.

Generating a Quote

1. Create a Hamina account, or log into your existing account. Note: Be sure to create your account on the correct instance that you and your team need to use. Hamina accounts and purchases do not cross between the EU and US instances.

2. In Hamina Network Planner, either click the Upgrade button, or navigate to the Subscriptions page.

   
3. Click on the Get Quote button.

   
4. Click the + buttons to add products, and click the Request Quote button.

   
5. Add or review your billing and shipping information. Double-check for accuracy, and click the Send a Request button.

   
6. After a moment, the quote will finish generating and will automatically download as a PDF file.

   

Managing Quotes

Once you have generated a quote, you'll find it in the Quotes section on the Subscriptions page.

Adding a Purchase Order Number

In the Purchase order # column, hover the mouse over the cell and the Edit button will appear. Click it to enter a custom purchase order number. The purchase order number will then appear on the invoice, when it is sent.

Accepting and Purchasing a Quote

To accept the quote and complete the purchase, select the elipsis menu on the quote row and select Purchase. From there, you can pay by credit card, or request to pay by invoice instead.

Sales-Assisted Purchasing

For enterprise deals, our sales team can prepare and manage the quote directly. To get started, contact the Hamina sales team with the products and quantities you need, and the sales team will follow up with a formal quote.

Channel Purchasing

Hamina products are also available through our network of authorized resellers and distributors. Reach out to your preferred reseller directly to ask if they're able to supply Hamina products, or contact the Hamina sales team.

Shipping

Shipping from the US 🇺🇸

When shipping from the US, all hardware ships from domestic warehouses. No tariffs or customs fees will apply to shipments in the US.

Once an order is finalized, allow 48 hours for the order to process before shipping. Orders are shipped with USPS or UPS, and should arrive within 3-5 business days of being shipped.

Shipping from the EU 🇪🇺

When shipping from the EU, all hardware ships from a warehouse in Estonia.

Once an order is finalized, allow 48 hours for the order to process before shipping. Orders are shipped with DHL or FedEx, and should arrive within 3-5 business days of being shipped.

Adding Seats to a Subscription

It's possible to add additional seats to an existing subscription, allowing more users access to Hamina products while maintaining the original billing cycle. Seats that are added during the billing cycle are automatically prorated for the remainder of the billing period.

To add seats to an existing subscription:

1. In the drop-down menu in the upper right, select Subscription.

   
2. In the Subscriptions table, all of your account's active subscriptions will be listed, one per row. Find the subscription that you would like to add seats to, and click the > button on the right side of the table.

   
3. The Manage subscription view will appear. To add additional licenses, click the blue Add licenses button.

   

Upgrading a Subscription

It's possible to upgrade a license from Hamina Network Planner to Hamina Network Planner Plus, while maintaining the original billing cycle. Seats that are upgraded during the billing cycle are automatically prorated for the remainder of the billing period.

To upgrade seats in an existing subscription:

1. In the drop-down menu in the upper right, select Subscription.

   
2. In the Subscriptions table, all of your account's active subscriptions will be listed. Find the subscription that you would like to upgrade a license for, and click the > button on the right side of the table.

   
3. The Licenses table will list all of the products in your subscription. Find the applicable Planner row, and click the ... (elipsis) button on the right side of the table, and select Upgrade license.

   

Cancelling a Subscription

Done with wireless projects, and ready to take a break from Hamina? No problem! It's super easy to unsubscribe.

1. In the drop-down menu, click Subscription.

2. At the bottom of the page, click on the red Unsubscribe button.

Updating Credit Card Details

If your subscription renewal is paid for by credit card, and you need to update or change the card on file, you can do that from within Hamina Network Planner.

1. Click on the Account menu in the upper right, then click Subscriptions.

   
2. The Subscriptions page will list all active subscriptions. In the Subscriptions table, click the View > button next to any subscription.

   
3. The Manage subscription page opens. Click the Payment details button in the upper right.

   
4. The browser tab will change to your account page at our payment providers website - stripe.com. Click on the Add payment method option.

   
5. Enter your new payment details and make sure Use as default payment method is ticked before clicking Add.

   
6. Optionally delete the old payment method(s) once the new one has been added.

7. Click Return to Hamina Wireless Oy to finish and return to Hamina.